1. Who processes your information
Your information is processed by RAVOS Robotics Group Co., Ltd. To access, correct or delete it, email yangyu@ravosrobot.cn, or call 13305199188。
2. Website Access Logs
Our servers may record the visiting IP address, time, request URL, browser user agent and response status for security, troubleshooting and stability analysis. Logs are not used for advertising profiles and are deleted automatically after 30 days unless the law requires otherwise.
3. Local preferences
The site may store your language preference in the browser. It does not store names, phone numbers, email addresses, purchase enquiries or supplier documents, and the first release uses no analytics, ad tracking or non-essential cookies.
4. Telephone and Email
When you call or email us, we process the information you provide in order to answer your enquiry, move a cooperation forward or provide after-sales service, and keep it only as long as that purpose and our legal obligations require.
5. Sharing and cross-border transfer
We do not sell visitor information. Where email, hosting, security or maintenance providers process information on our behalf, we limit the purpose and the access they receive; if a transfer abroad requires separate notice or consent under the law, we will follow that procedure.
6. Your rights
Using the contact details above you can request access to, a copy of, correction of or deletion of your information, or withdraw consent to processing. We act on verified requests as the law requires.
7. Policy updates
This policy will be updated when website functions or legal requirements change. Current effective date: 2026/9/8.