Shopping Mall Delivery Solution

From the back-of-house store to shops and floor points, replenishment runs itself

Across floorsLift integration for cross-floor runs
Peak spreadingSeveral robots coordinated
Onboard screenPoint information and prompts
Quiet operationLow noise while the mall is open

Industry Background

Mall replenishment clusters around the hours before and after trading, and passages and footfall are the main constraints.

01

Narrow restocking windows

Restocking happens before opening or after closing, when staff are stretched.

02

Shared corridors and lifts

Restocking and waste collection share the same corridors and service lifts.

03

Many shops, many floors

One round touches several shops and floors, so routes and handovers need planning.

04

Open hours set the tone

While trading, equipment cannot disturb shoppers, so speed and noise are limited.

Solution Overview

Yunchi S2 restocks and transfers between the back-of-house store, service lifts and shops, crossing floors through lift and access-control interfaces; a roughly 50 L compartment and 25 kg rated payload suit catering ingredients, retail restocking and consumables.

High-precision 3D lidar and dynamic obstacle avoidance keep it safe among shoppers, and the onboard screen shows point information and prompts; the cloud organises tasks by floor and shop, and the robot recharges itself when low.

Solution Advantages

Cross-floor restocking

Cross-floor restocking

It works with lifts and service lifts to restock and collect across floors.

Loaded by shop

Loaded by shop

The compartment is loaded by shop and floor to cut trips and waiting.

Safe among shoppers

Safe among shoppers

Dynamic obstacle avoidance and speed zones let it move safely during trading hours.

A screen at the point of service

A screen at the point of service

The display confirms restocking, shows the destination and presents information.

Charges itself overnight

Charges itself overnight

After closing it keeps running, returning to its dock when the battery runs low.

Where It Fits and How It Is Deployed

Typical tasks

Catering ingredients and consumables, retail restocking and transfers, cleaning supplies, office and back-of-house runs.

How it is deployed

Mapping along service corridors and service lifts with speed and avoidance rules while trading, and charging near the back-of-house store.

System integration

Mall management and ticketing platforms, with a scanner for goods receipt and stocktakes.

Tell us the floors and restocking windows and we will size the fleet and schedule against the route.

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