Museum and Expo Hall Service Solution
Reception, guiding and material delivery forming one service loop in the hall
Industry Background
For museums, exhibition halls and science centres the pressure lands in opening hours and at reception peaks.
Reception pressure
Guides and hosts cannot cover every hour and every zone.
Content changes often
Exhibitions and events change frequently, so commentary has to keep up.
Separate people and materials
Visitor routes, exhibition areas and service entrances have to keep people and materials apart.
The window after closing
Exhibition changes, cleaning and restocking all happen after closing, in a short window.
Solution Overview
The Embodied AI Platform handles reception and guiding, interacting by voice, screen and motion with content and business systems connected per project, while Yunchi S2 delivers leaflets, exhibits and back-of-house supplies to fixed points and crosses floors through lift and access-control interfaces.
Both are scheduled from the cloud: while the hall is open they run slowly and quietly, and after closing they carry out bulk replenishment and tidying, so the visitor experience stays undisturbed.
Solution Advantages
Reception and guiding
Voice, screen and motion take on reception and guidance.
Content configured per exhibition
Commentary and interaction follow the exhibition, without changing hardware.
Deliveries to fixed points
Leaflets, exhibits and cleaning supplies go to fixed points across floors.
One schedule for both robots
Reception and delivery robots run from the same scheduling system.
Two arms, clearer demos
Dual arms and upper-body motion support demonstrations and interaction.
Where It Fits and How It Is Deployed
Typical tasks
Reception and orientation at the entrance, guiding in the halls, topping up leaflets, cleaning and tidying after closing.
How it is deployed
Separate maps for visitor routes and service corridors, speed limits while open, and bulk tasks after closing.
System integration
Ticketing, guiding and hall control systems, with scanner confirmation and ticketing systems on the delivery side.
Commentary and service flow are tailored per project, so we start by mapping your scenarios.